This Information was taken directly, word-for-word from the Green Front Furniture website.
Delivery
Information
We'll Bring Your Furniture to
You!
Green Front
maintains its own fleet of delivery trucks, staffed with expert drivers. We
make regular deliveries across the East Coast.
Shipping Terms and Conditions
Terms of Payment:
In order to
process your order, we require a minimum deposit of 33% of the purchase price.
The only acceptable forms of payment for the remaining balance are: cash,
certified check, or money order (Virginia residents may use a personal check
to pay their balance). The remaining balance is due at the time of delivery.
Should you not have acceptable payment, Green Front will charge a re-delivery
fee of 150% of the original delivery charge.
Furniture Conditions &
Damages:
All sales
are final. As soon as you place your order, Green Front begins the process of
procuring your furniture. Therefore, we are not able to cancel orders or
accept returns. We may, at our discretion, make an exception in which case a
restocking charge of 1/3 the purchase price plus shipping will be charged.
Furniture
purchased "AS IS" or from the clearance center must be accepted
"AS IS;" please inspect it carefully before you purchase it. Green
Front is not responsible for damages you had not previously noticed. Because
of its one of a kind nature, no refund or replacement will be feasible should
your selection subsequently prove unsatisfactory.
Remember,
Green Front sales associates are happy to assist you in your choice of home
furnishings, but the final decision on the style, fabric, and finish is yours.
Green Front
Furniture Company reserves the right to repair damaged furniture. Please
measure your furniture carefully before purchasing. Furniture often appears
smaller in our large warehouses than it will in your home. Green Front does
not accept returns due to the size of furniture. Should our delivery personnel
be unable to place the furniture in its desired location due to size, the
furniture will be left in your home for you to place at your convenience.
Warranties:
Furniture
purchased "As Is" or from the clearance center has no warranty.
Green Front does not warranty furniture; however, we do process all
manufacturers warranties as specified in their catalogs. There is no warranty
on furniture imported from: China, India, Indonesia, Spain, or England.
Deliveries by Green Front
Furniture:
If you are
unable to personally accept delivery, please have a responsible individual
available to inspect the condition of your furniture. Damages to the furniture
must be reported at the time of delivery in order for Green Front to accept
responsibility for its repair. Green Front will not accept responsibility for
damages found after delivery personnel have left your home. Please be sure your
driveway will provide a comfortable margin of maneuverability for our very large
trucks. We cannot be responsible for driveway conditions. Please have the area
in which you would like to have your furniture placed cleared of existing
furniture. We are more than happy to assemble your new furniture at no charge,
but we are unable to disassemble existing furniture. Please remove any small
area or scatter rugs which may cause our delivery personnel to slip or fall.
Green Front cannot be held accountable for damages to the walls and/or floors of
your home due to an insufficient margin of maneuverability in doorways,
hallways, and staircases. If you would like to have your furniture
'split-shipped,' there is an additional charge. Deliveries may range from 2-5
weeks after the last item arrives at our warehouse.
Ship-out
Deliveries:
Green Front
reserves the right to require payment in full by certified check, cash, or wire
transfer prior to shipping in some instances. 'Ship-outs' deliveries may range
from 2-6 weeks after the last item arrives at the ship-out company. If your
furniture is damaged on delivery, you must note it on the shipper's freight bill
and refuse it if it is unsatisfactory. Should you accept the furniture 'as is'
without notifying Green Front prior to doing so, we are unable to process
warranty claims that would result in repair, replacement, or discount.
This
agreement will be governed by and construed in accordance with the laws of the
Commonwealth of Virginia. Exclusive jurisdiction is granted to the courts of
Prince Edward County, Virginia.